Your dog's little world
Leave on your terms.
You can delete your account from the app, without contacting us first.
- Finish any active walk and sign in to the account you want to delete.
- Open your profile and the settings screen.
- If you want a copy first, select “Bu cihazdaki verilerimi kopyala” (Copy my data on this device). Save the copied JSON somewhere private.
- Choose “Hesabımı ve verilerimi sil” (Delete my account and data), then confirm.
Deletion is permanent. It removes your account and associated records from the active server database, and clears that account's local data on the device you use for deletion.
What can remain?
Older server backups can contain deleted information until they rotate out. We keep the last 14 completed backups, normally daily. Copies you exported, another person's screenshots and local data on another offline device are not remotely erased. See the privacy page for details.
Can't sign in?
Try Forgot password first. If you still need help, email paw@dogoverse.cryoss.com from the account address with the subject “Dogoverse account deletion”. We will verify ownership before acting. Never include your password or an email code.
The website demo does not create an account; reloading it clears its temporary choices.